Common Questions
Answers to the most common questions about PhotoWeather.
Getting Started
Section titled “Getting Started”How do I create my first location?
Section titled “How do I create my first location?”Click “Add Location” on the dashboard, search for your city or area, and select it from the results. You can also enter coordinates manually for remote locations.
How do I create my first weather rule?
Section titled “How do I create my first weather rule?”Go to Rules → Add Rule. Start with a template for common photography scenarios (like “Golden Hour” or “Fog”), or create a custom rule using the rule builder.
Why am I not seeing any opportunities?
Section titled “Why am I not seeing any opportunities?”Check that:
- Your locations are active (green toggle)
- You have rules assigned to your locations
- Your rules are realistic for current weather conditions
The system predicts up to 3 days ahead for free accounts (7 days for Plus, 14 days for Pro), so if your rules require very specific conditions, you might need to wait for suitable weather.
How do I assign rules to my locations?
Section titled “How do I assign rules to my locations?”On the Locations page, click on “Manage Rules”, or use the bulk assignment feature on the Rules page.
Rules & Templates
Section titled “Rules & Templates”What are rule templates and should I use them?
Section titled “What are rule templates and should I use them?”Templates are pre-built rules for common photography scenarios like Golden Hour, Fog, and Dramatic Clouds. They’re perfect for beginners and can be customized after creation.
How often does the system check for opportunities?
Section titled “How often does the system check for opportunities?”Weather data updates daily for free accounts (every 3 hours for Plus, hourly for Pro), and the system continuously evaluates your rules against forecasts.
How do I set up email notifications?
Section titled “How do I set up email notifications?”Go to User Profile > Notification Settings to configure email alerts, timing preferences, and quiet hours. See Email Setup for detailed instructions.
Account & Pricing
Section titled “Account & Pricing”What’s included in the free tier?
Section titled “What’s included in the free tier?”Free accounts include:
- 1 location
- 3 active rule+location combinations
- Daily updates
- 3-day weather forecasts
- Email notifications and calendar integration
- 3 advanced conditions: Fog, Red Sky & Cloud Drama
How do I upgrade my account?
Section titled “How do I upgrade my account?”Account upgrades are coming soon. PhotoWeather is currently in BETA with expanded features planned for the future.
Need More Help?
Section titled “Need More Help?”- Troubleshooting Guide - Fix common issues
- Contact Support - Get direct help from our team